Refund Policy

This Refund Policy explains how refund requests are handled for purchases made in Lore: Interactive Stories.

Purchases through Apple

All purchases made through the Apple App Store are processed by Apple. Refund eligibility and decisions are handled by Apple under its applicable policies.

Requesting a Refund

To request a refund for an App Store purchase, visit reportaproblem.apple.com and follow Apple’s instructions. Cancelling a subscription prevents future renewals but does not automatically issue a refund for a current billing period.

Need Help?

For questions about your subscription or account, contact support@sunbird.studio.